At Slim Calf Boots, we believe in 100% customer satisfaction. We understand that sometimes the products you receive may not meet your expectations, so we offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, we will accept all returns and exchanges of unworn, unused items in their original condition within 30 days for a full refund.
For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise (free shipping both ways). Please feel free to reach out to our customer service team if you have any concerns around getting your return product back to us. However, please note that all returns have a restocking fee of $11.95 that will automatically be deducted from your refund. All first-time exchanges do not encounter a restocking fee and get a free exchange label.
For international customers, please note that you are responsible for sending back your items for returns or exchanges. We are not responsible for any duties. However, international returns do not encounter a restocking fee.
Please note that we will not accept back or exchange any items that are not in their original condition. Also, any returns received without the original box or if the product box is used as the shipping box will encounter a $15 charge.
All refunds take 2-10 business days, depending on the card used.
If you need to return or exchange your item, please click here to start the process.
If you have any further questions or concerns, please don't hesitate to contact our customer service team. We are here to help and ensure you have a positive experience with Slim Calf Boots.